FAQ

 

 What forms of payment do you accept?

Both credit card and check are forms of payment that are accepted.

 Does the camp store accept credit cards?

The camp store does not accept credit cards. We do however accept checks or cash.

 Is there an ATM in the building?

The Bentson Bunker Fieldhouse does not have an ATM in the building, however there are several options on campus should it be a need that we can direct you to.

 Is there a camp store?

We will be selling NDSU Volleyball apparel for the duration of each camp that will include: t-shirts, long sleeves, shorts, sweatshirts, and socks.

 Am I allowed to drop off my child before check in time?

There is no camp staff supervision prior to each camp check-in time, so please be respectful and do not drop your child off prior to that designated time.

 What should I bring to camp?

Athletic attire (shoes, shorts, kneepads) and water bottle.

 Will there be an athletic trainer on site?

Yes, there will be an athletic trainer on site; however, if a camper needs to be taped for any reason (ankle, wrist, etc.) the camper must bring their own tape. The athletic trainer will not administer new medication (ibuprofen, etc) to any camper. If a camper does need medication, they must bring their own, and the trainer can hold onto that for them.

 If your child has a peanut allergy what do I do

Please notify Jessica Jorgensen (Jessica.c.jorgensen@ndsu.edu, 701-367-7756) by phone or email if your child has a peanut allergy. Any snacks that are provided during our youth camps are nut free. Your child is more than welcome to bring their own snacks for any of our camps, we just that that they do not contain nuts. The dining centers we use for our overnight camps are allergy sensitive and nut free.

Food Allergy Disclaimer: The North Dakota State University Dept. of Dining Services makes every attempt to identify ingredients that may cause allergic reactions for those with food allergies and intolerances. However, there is always a risk of contamination. Dining Services will not assume any liability for adverse reactions to foods consumed, or items one may come in contact with while eating at any University establishments. Students with food allergies are encouraged to contact Dining Services at 701-231-7222 or email ndsu.dining.diet@ndsu.edu for additional information and/or support.

 Where can I park?

Parking information for each camp can be found on our website under “About Us”.

 Are parents allowed to watch during camps?

Parents are more than welcome to stop by and watch at any time during our camps. There will be areas along the sides that you will directed to to help keep you out of the playing area.

 What is your refund policy for camps?

If for some reason a camper cannot attend, please inform Jessica Jorgensen (jessica.c.jorgensen@ndsu.edu) at least one week prior to the camp date, and we will gladly refund your camp balance, but it is subject to a $50.00 administrative processing fee. Any refund requests within one week prior to camp start date, are subject to a $100.00 administrative processing fee. If an individual cannot attend due to a medical reason, please provide a doctor’s note to jessica.c.jorgensen@ndsu.edu and the balance will be refunded, if the cancellation is made prior to the first day of camp. Finally, no refunds will be issued upon expulsion from camp.

Please contact Jessica Jorgensen should you have any questions about the refund policy.

 Can we register the day of a camp?

Walk-ins for camp (must be commuter) are welcome. No walk-ins are allowed for residential camps as housing arrangements need to be finalized 2 weeks before the start of camp.

 If my daughter is gluten free, will there be options for her at the dining center?

The dining centers on campus provide many gluten free options. The dining center staff will be able to assist you with any questions that you may have as to what those options are.

Food Allergy Disclaimer: The North Dakota State University Dept. of Dining Services makes every attempt to identify ingredients that may cause allergic reactions for those with food allergies and intolerances. However, there is always a risk of contamination. Dining Services will not assume any liability for adverse reactions to foods consumed, or items one may come in contact with while eating at any University establishments. Students with food allergies are encouraged to contact Dining Services at 701-231-7222 or email ndsu.dining.diet@ndsu.edu for additional information and/or support.

 Does my child need additional spending money?

We do have our camp store where NDSU Volleyball apparel is sold. For overnight campers, there are vending machines with drinks and snacks available in the dorms, and you may also purchase food that is delivered at the end of the evening on your own.

 Can there be more than 2 people in a room?

There are two beds in every room and the maximum number of people in a room is 2 people. We will do our best to put multiple requested campers next-door or as close as possible to each other.

 How are campers supervised at overnight camps?

For every overnight camp, NDSU volleyball staff members reside in the dorms with the campers. Each coach’s room is easily identified. Should a camper need emergency access to medical assistance, phone, etc. they can always refer to the camp coach on their floor. Any disciplinary issues (curfews, rules & regulations) are handled by calling the parent immediately, no matter the hour.

 What should I pack if I am staying overnight?

Comfortable athletic attire (it will be warm in the gyms in June & July, and you will be working hard, so extra attire to change into is a good idea); volleyball shoes or running shoes/tennis shoes; kneepads; under garments; sleepwear; toiletries; comfortable walking shoes or sandals (as you will need to change out of your court shoes to walk over to the dining center)

 What are other recommended items to bring

In June and July, it will be warm in the dorms that the campers will will be staying in. It is recommended that you bring a fan. We do provide a pillow and bedding for each camper, but a personal pillow might be of more comfort. We do NOT recommend that you bring expensive valuables during this time such as watches, jewelry, expensive electronics.

 What happens if I lose my room key?

The camper will be charged a fee of $75.00.